FAQs
Frequently Asked Questions (FAQs)
1. What products do you sell?
We specialize in electronics and gadgets — from smart accessories to innovative tech products that make life easier and more exciting.
2. Do you ship worldwide?
Yes! We offer worldwide shipping. Delivery times vary depending on your location. See our Shipping Policy for details.
3. How long will my order take to arrive?
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Standard Shipping: 7–15 business days
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Express Shipping: 3–7 business days (if available in your region)
Processing time is 1–3 business days.
4. How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and link to track your package in real-time.
5. What payment methods do you accept?
We accept major payment methods including Visa, MasterCard, PayPal, and other secure payment gateways available at checkout.
6. Can I change or cancel my order after placing it?
If you need to make changes or cancel your order, contact us within 12 hours of placing it at sparkgadget.us@gmail.com. After processing begins, changes may not be possible.
7. What is your return policy?
We accept returns within 14 days of delivery for unused items in original packaging. Please read our Returns & Refund Policy for full details.
8. What if my order arrives damaged or defective?
Contact us within 7 days with photos of the damage, and we will arrange a replacement or refund.
9. Do I have to pay customs or import fees?
Customs duties or import fees may apply depending on your country’s regulations. These are the responsibility of the customer.
10. How can I contact Spark Gadget?
📞 Phone: +44 7429 916662
📧 Email: sparkgadget.us@gmail.com